6/5/25
Possible delays after the bank holidays.
With Easter and Early May Bank Holiday coming very close together we expect there to be some postal disruption.
If you sent samples by mistake over the bank holiday weekend please contact us if you do not receive results within 7 days.
The system we use for sending SMS results is currently down, so please check your emails including spam (and check the email you used to order with if that is different to your main email.
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Early May Bank Holiday 2025
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Another bank holiday is upcoming on Monday 5th of May.
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Last recommended posting date to avoid delays is Monday 28th of April, this will give your samples plenty of time to arrive here in case Royal Mail are slow delivering.
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Please try to avoid posting samples close to the bank holiday, it always seems to create delays.
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For outgoing orders there may be delays receiving your kits as Royal Mail play catch up.
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As always please ensure all pots are filled fully, date your vouchers and envelopes so we can check for freshness and always try to follow posting advice whenever you can.
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The bank hols are very close together this time, which we appreciate isn't ideal when trying to time your spring testing. If you need further advice on posting samples drop us an email or a DM on socials and we can try to help further.
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Our office will be closed Sat 3rd- Mon 5th, with all emails etc during that weekend answered on Tuesday along with all orders placed over the long weekend being sent out on Tues 6th.
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Have a lovely long weekend folks