Covid-19 & Testing Update
"After bank holiday week" Post:
The week following a bank holiday weekend tends to be a little delayed, as any samples posted over the bank holiday weekend make their way through the postal system. Most kits are turning up very quickly now, but the occasional delay or lost parcel can happen. If you've sent samples & not heard for 6 days please do get in touch (but check your emails spam folder first!). Occasional track & trace isolation issues in Royal Mails sorting offices are causing delays now and again from various areas, but overall for now the post is much improved.. long may it last!
As always thanks everyone for your ongoing support, do get in touch if you have any issues or questions, & thank you for sticking with us through the pandemic when the post was so bad, & for your kindness and understanding to our small team.